Returns

RETURNS & EXCHANGES

We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your Yaw & Lily purchase, we realize there are times that you may need to return a product.  If you will need to return your product, please review the information below.
• Returns must be made within 30 days of your receipt date for a refund.
• Merchandise must be in its original unused condition.
• Please make sure to record your tracking number because we can only issue a refund when our office confirms receipt of the returned merchandise.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within 3-7 business days of our office receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.

Please contact us with any questions by email at info@yawandlily.com or by phone at (240) 389-4825

Please Note:  Empty containers cannot be accepted for refund.

DAMAGED PRODUCTS POLICY
If you receive an item that is broken or damaged, you may contact customer service within 30 days for a replacement.  Damaged items must be returned within 30 days. Please reach out to us at info@yawandlily.com in order to return a damaged product.

We appreciate your business and your satisfaction is our #1 priority!